Here are just a few of the hundred of comments received:
- “I have a cornerstone and you are correct. I get the same terrible service from Entegra as you get”
- “IMHO Entegra has gone to pot since they were bought out by Thor Industries. They have down graded on what manufacturers they use on the new units and they have lost me as a future customer. Instead, I am looking at Newmar.”
- “We were at Entegra for our final PDI in September and ended up being there three weeks and had to return. We finally got fed up and told them we were going to come down to Lazydays to finish out what needed repair. They also screwed up things that were not screwed up before and did not fix things that needed to be repaired. The whole experience was an absolute mess and we are very disenchanted with Entegra Coach. Save for Joyce Skinner, the place is in a complete state of disarray and mismanagement! We wrote a letter to the higher ups there at Entegra, hoping for some kind of response; we got none.”
- We dumped our Entegra in June. Tired of the problems and scamming lazy ass Dealer. Now proud owners of a new Prevost.
- I have talked to Entegra owners at truck stops etc. and it’s like hearing your video’s over and over again.
- Great review. We had our coach at Entegra and were stuck there two additional weeks to have them repair the damage they did to our coach. Most small items were turned into major items by their so called mechanics. Six months later I’m still repairing work they did on the coach. Yes they have a very nice facility at the factory and are all very nice to you but that is just a smoke screen for their inability to change a light bulb correctly. Same problem with our radio and GPS. On our second radio and third SIM card. Works slightly better now but still acts up.
- Sold our Entegra aspire 2015 because for the price you would think it should be perfect but nope ! Went back to small with no problems….money wasted
- Glenn, I’ve said it once and I’ll say it again. Thank you. Your emails to me months ago about your experiences, was a game changer for us. And if your experience hadn’t been corroborated by so many other Entegra owners we met along the way, we might have dismissed it. But you are correct. Entegra has a systemic cancer, it’s called consistency. Visiting the factory and hearing the BS regurgitated, sealed the deal for us. Entegra lost our business not because their products are not beautiful, but because the after purchase experience/support is absolute shit. Talk is cheap. Entegra (and many others) have not figured that out yet. The acquisition by Thor of Entegra has almost certainly crippled the brands ability to attract new, educated buyers. Thor’s reputation is fairly atrocious in the RV industry when it comes to quality and craftsmanship and although they say Thor is not involved in the manufacturing process of Entegra, we all know that’s BS. Whoever holds the purse strings, holds the power. Too bad. Like you say, there is potential, only I’m not willing to bet on it with my money. Which makes me wonder… who is? Good share! Safe travels.
So this is just a few of the comments, am I a moaning brit who is never happy? NO I just want – NO I demand value for money and I expect my RV to be fixed by a person who know what they are doing. So Entegra either do it properly or get out the business.
