National Indoor RV Centres
National Indoor Rv Centre
This is one of the most impressive dealers we have come across so far in the USA. Professional, Thorough, and very very knowledgable. When you have traveled the length and width of the Rv and have had as many issues as we have had you soon get to know that most (based on our experience) are absolutely useless, and it would appear that most of these companies operate with no real trained staff and seem to get away with it. This really shouldn’t be allowed as apart from the safety aspect, they are working on vehicle of extreme high value.
NIRVC specialise in storage, service and sales and have branches in Phoenix , Atlanta, Texas and soon to be Florida. Tadd Jenkins has just been announced as the new president of NIRVC so it can only get better (if that’s possible).
National Indoor RV Centres (recent RV trade editorial)
You know, people have often asked in the past who our greatest competitor is, and I’ve always felt it was Disneyworld or other recreational activities. “I figure people are going to recreate, and if we don’t give them that absolute paramount amazing experience they will recreate in some other fashion, and we can’t afford that as an industry,” said Jenkins, a co-founder in 1992 of Bish’s RV Center in Idaho Falls, Idaho. “And being affiliated with National Indoor RV Centers, we get to deliver on that promise over time. That’s what I’m most excited about – to help take an industry that I love to the next level.” NIRVC’s service-centric business model, cultivated by an executive team of “very experienced businessmen inside and outside the RV industry,” hinges on providing customers with a white-glove, all-inclusive experience, a concept largely borne out of Davis’s own frustrations as a motorhome owner since the mid-1980’s. NIRVC’s game plan also calls for well lighted and secure storage space for at least 300 units at each store plus customer-friendly valet service and plenty of trained service technicians. “Our slogan is ‘We Do It All,’ allowing owners to just pick up and drop off their coaches and let us handle the rest including prepping the coach before they take off on a trip,” said Davis, whose firm is a leading Entegra Coach and Newmar dealer. “When a customer calls, we check the tires, fill the fresh water tank and basically have it ready to go. When they return, they give us a list of everything they want done – which at times is quite lengthy – and any service issues including factory warranty or extended service plan work. It’s truly turnkey. “We also developed a barcoding system to track each coach in storage and also to list any service requests,” added Davis. “Early on, that was a huge priority, and what we use now is pretty sophisticated. When we store a coach, it is equipped with a scan plug that identifies where it’s located and also all the work that the customer wants done. Our employees can use their cell phones to scan the bar code and retrieve all that information.” In addition to on-site service, NIRVC also works with its customers once they’re on the road. “If a customer has a problem on the road, we encourage them to call us first,” said Davis. “We have a different team on call every night so they can almost always get through to a technician. A lot of times it’s an issue that can be handled with a work-around over the phone. In a small amount of cases we have to resort to get them help, and will help them find people in the area that can do the work. “It’s all part of being the all-in-one solution for our customers. Our mission is to remove the hassles at every turn so that RVers can enjoy their coach.
National Indoor RV Centre in Texas